Refund policy

Every pair of Solst glasses is designed with intention — considered materials, careful craftsmanship, and lenses built to actually change how your eyes feel by the end of the day. We stand behind that.

If a pair isn't right for you, we offer a considered and straightforward return process.

30-Day Satisfaction Guarantee

If you're not fully satisfied with your order, you may return it within 30 days of delivery.

Your glasses should feel right — on your face, and in your daily rhythm. If they don't, we'll make it simple.

Refunds

Once your return has been received and inspected, refunds are processed within 5 business days.

Refunds are issued to your original payment method.

If your item arrives damaged or incorrect, we'll cover return shipping and refund the full amount, including original shipping costs. For change-of-mind returns, original shipping costs are non-refundable, and a 15% restocking fee will be deducted from your refund.

How to Request a Return

To begin a return, please email:
team@solst.co

Include your order number and a brief note outlining the reason for return.

Our team will respond within 1–2 business days with further instructions.

Questions?

If you need assistance at any stage, our team is here to help:
team@solst.co

Last updated: 22/09/26